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Job Title:

Medical Administrative Assistant

We are seeking a Medical Administrative Assistant to join our assistants’ team, to assist and service international patients with their needs in Turkey during their treatments.

Responsibilities:

• Making consultation appointments for the patients.
• Helping patient to check-in/out of hospital and registration process.
• Interpreting between the doctor and patient during treatment process.
• Help and administrate the services offered to the patient.
• Understanding and fulfilling international patient needs and insure 100% of patient satisfaction.
• Cooperate with other Departments to insure 100% patient satisfaction.
• Intermediate between the patient and other medical service providers to insure patient.

satisfaction:

• Provide regular feedback to the managers about the course of work.
• Other tasks given by Management.

Qualifications:

• Arabic Mother tongue and Fluent in Turkish.
• Advanced level of English language.
• Having a Bachelor degree.
• Previous experience in the same job Preferably.
• Solid understanding of patient needs.
• High coordination and management abilities.
• Oral and written communication skills.
• Negotiation skills.

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Job Title:

Medical Representatives

We are seeking Medical Representatives to join our Medical Reps Team.

The candidate will be working with international patients to guide them through treatment process.

Responsibilities:

• Making regular contacts with international patients by phone, mail and messaging.
• Following up with the patients through their evaluation phase
• Prepare and deliver price quotations to the patients
• Offer an informed guidance & support to the patients during their treatment.
• Cooperate with other Departments to insure 100% patient satisfaction
• Other tasks given by Management

Qualifications:

• Fluent in English and Arabic, (Any other language is an asset)
• Bachelor’s degree,
• Previous experience in the same job Preferably
• Solid understanding of patient needs.
• Oral and written communication skills
• Negotiation skills.

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